ServiceNow

HR Business Partner Manager

HR Business Partner Manager at ServiceNow (Madrid). Support Spain/Italy operations with 8+ years HRBP experience, multilingual fluency, local labor law expertise, and HRIS proficiency.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
Human Resources Service Delivery
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Human Resources

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 25, 2025

ServiceNow is seeking a proactive and business-focused HR Business Partner Manager based in Madrid, Rome or Milan to support operations across the Spain and Italy region. The ideal candidate will have 8+ years of progressive HRBP or HR generalist experience, ideally within a multinational or matrixed environment.

Requirements

  • Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
  • 8+ years of progressive HRBP or HR generalist experience, ideally within a multinational or matrixed environment.
  • Experience supporting Senior Director-level leaders and below.
  • Strong knowledge of local labor law (Italy and Spain) and HR practices.
  • Fluent in English and the local languages (both Italian and Spanish).
  • Experience working with Go-To-Market commercial sales teams is preferred.
  • Ability to manage multiple stakeholders and priorities across regions.
  • Strong skills in coaching, employee relations, and change management.
  • Proficiency with HRIS systems (e.g., Workday) and HR analytics tools.

Benefits

  • We strive to create an accessible and inclusive experience for all candidates.
  • Accommodations for candidates with disabilities.
  • Equal Opportunity Employer.

Requirements Summary

8+ years of HRBP or HR generalist experience, Bachelor's or Master's degree in Human Resources, Business Administration, or a related field