.svg)
PerunHR
HR Contact Center Representative -REMOTE/HYBRID
HR Contact Center Rep at PerunHR (Franklin, TN). Resolve employee inquiries, manage cases via ServiceNow/similar platforms, document interactions. Requires HS diploma, 1+ yr HR/call center experience, case management skills. Health, dental, vision, PTO, 401k.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
The HR Contact Center Representative will resolve employee inquiries and issues, document interactions, and collaborate with team members to improve processes and procedures.
Requirements
- High School diploma or equivalent
- Associates degree or equivalent level of Bachelor education in HR or related field preferred
- One (1) year or more experience in HR, Call Center, or related field preferred
- One (1) year or more experience Case management system(s) (e.g., ServiceNow; Salesforce, etc.) preferred
- Excellent communication and listening skills
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Retirement plan
Requirements Summary
High school diploma or equivalent, 1+ year of experience in HR or related field, and case management system experience
