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Citi
HR Delivery Partner (Generalist) AVP
HR Delivery Partner (Generalist) AVP at Citi. Deliver HR services, manage ServiceNow documentation, resolve ER issues. 5-8 yrs exp required. PTO, 401k, visa sponsorship, 4-day week.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
December 8, 2025
The HR Delivery Partner is an intermediate level position responsible for delivering day-to-day HR support in coordination with the Human Resources team. The role provides a broad range of HR services to client groups within Citi.
Requirements
- Deliver HR services and build capabilities to drive organizational performance
- Partner with business managers to resolve Employee Relations (ER) issues
- Partner with Human Resources Business Partners (HRBPs) and HR Disciplines on HR priorities
- Ensure escalated client/employee issues are resolved with urgency
- Manage ServiceNow including documentation of matters
- Assist progressively larger or more complex employee populations
- Exercise independence of judgement and autonomy
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
5-8 years of relevant experience, Bachelor's degree/University degree or equivalent experience
