HR Manager - Employee Relations (Hybrid)

We're looking for an experienced HR Manager to lead the development and delivery of our employee relations strategy across Merlin's Shared Services model. This role will shape the future of our ER function, supporting a high-performing team and enabling a consistent, best-in-class approach to employee relations case management.

Requirements

• Bachelor's degree in HR, Business Administration, or a related field
• HR certification (CIPD, SHRM, etc.) preferred
• Extensive experience in Employee Relations, with a strong track record of leadership and case resolution
• In-depth understanding of employment law, investigations, and policy implementation across multiple jurisdictions
• Prior experience within an HR shared services model, including managing SLAs and KPIs
• Strong working knowledge of case management systems (e.g., ServiceNow, Workday, SuccessFactors)
• Proven success in leading change, influencing stakeholders, and implementing service enhancements
• Strong analytical, communication, and stakeholder engagement skills

Benefits

• Merlin Magic Pass
• ‘Enjoy the Ride’ Merlin Annual Passes
• Performance-Based Company Bonus
• Private Pension Scheme
• LEGO Perks
• Learning & Development