Iron Mountain

HR Operations Specialist

Join Iron Mountain as an HR Operations Specialist in Port Melbourne. Leverage ServiceNow for HR case management, supporting payroll and HR functions.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Human Resources Service Delivery
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 30, 2025

Join Iron Mountain as an HR Operations Specialist, providing support to internal customers across various processes in Australia and New Zealand. The role is a dual responsibility encompassing Payroll Operations and HR Generalist responsibilities.

Requirements

  • Tertiary qualifications in HR preferred
  • 8+ years progressive experience in HR with strong functional knowledge
  • 2+ years working in a regional HR Shared Services organization is a plus
  • Knowledge of Workday & exposure to ServiceNow as HR Case Management tool is a plus
  • High degree of integrity and professionalism
  • Exceptional eye for detail and ability to prioritise given dual role and potentially conflicting priorities
  • Demonstrated ability to work collaboratively and build strong partnerships with key stakeholders in a complex, multi-supplier and matrixed environment
  • Curious; proactively ask questions about wider context in order to understand where to provide most business value; taking our customers to where they ought to be, not where they want to be
  • Being courageous when we need to push back and say NO, or pull them to lead them to a different place
  • Ability to work effectively in high-pressure, fast-paced situations that require sound decision making

Requirements Summary

Tertiary qualifications in HR, 8+ years of experience in HR, and strong functional knowledge