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The Hershey Company
HR Representative, Call Center
ServiceNow Role Type:
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Job description
Posted on:
October 14, 2025
The HR Representative, Call Center position at Hershey Business Platforms (HBP) involves providing HR support to customers. Responsibilities include responding to inquiries, executing HR transactions, and assisting with benefits enrollment. The role is part of the HR Support Center, assisting customers with a variety of HR-related services.
Requirements
- Manage Employee Inquiries
- Execute Global Transactions (SAP HR/SuccessFactors)
- Continuous Improvement
- Required knowledge of HRIS systems, SAP HR, and SAP CRM, ServiceNow
Benefits
- Competitive salary
- Opportunities for growth
- Supportive work environment
Requirements Summary
Bachelor's degree in Human Resources or related discipline. At least 1 year of HR or Call Center experience. Strong communication and problem-solving skills are required
