HR Service Delivery Support Team Lead HEREDIA

HR Service Delivery Support Team Lead HEREDIA at Boston Scientific. The role involves supervising the HRSD Support team, acting as a team leader, and ensuring strong quality and productivity standards. The team leader will also participate in the development of a Service Delivery cross-training plan and ensure team members become appropriately trained.

Requirements

• Bachelor’s degree in Human Resources, Business Administration or related field.
• At least 5+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.
• Experience managing and coaching a team.
• Language skills required English level C1 and Portuguese highly desired.
• Strong communication and writing skills in English and desirable in Portuguese.
• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.
• Experienced in MS Office Applications (Excel, Word, PowerPoint).
• Analytical & problem-solving skills.
• Customer service orientation: ability to provide excellent support and service to internal and external clients
• Attention to detail: Ensuring accuracy and thoroughness in all tasks
• Team Collaboration: Ability to work effectively within a team and across departments
• Adaptability: Flexibility to handle changing priorities and workloads
• Leadership skills: ensure and assist the team to achieve business goals.

Benefits

• Life-Work Integration
• Community
• Career Growth