Associate Customer Success Manager

Join ServiceNow as a Associate Customer Success Manager to help customers achieve success and realize value from their ServiceNow investment. This role is part of the Global Guided Impact organization and involves orchestrating all deliverables, entitlements, and customer experience for Impact Guided customers.

Requirements

• 3+ Years of related work experience; Customer Success, Project Management, Business Admin, and/or SaaS.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Ability to take full ownership of customer portfolio, act with autonomy, and make key decisions to drive effective customer outcomes.

Benefits

• Job opportunity in a global market leader with innovative AI-enhanced technology
• Collaborative and flexible work environment
• Opportunity to work with a large portfolio of commercial and enterprise accounts
• Professional development and continuous learning opportunities