Associate Customer Success Manager

ServiceNow is seeking an Associate Customer Success Manager to act as an advocate for customers, oversee a portfolio of accounts, help them achieve business outcomes, and foster adoption of ServiceNow products. The role involves creating prescriptive guidance, managing escalated issues, and leveraging best practices and company innovation. This position focuses on empowering customers and driving their success within ServiceNow's cloud-based platform.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• 2+ years of related work experience (OR equivalent work experience).
• Proficient knowledge of standard principles, theories, concepts and techniques