HR Services Coordinator II

Join Vertiv's High-Performance Culture and drive innovation and excellence as an HR Services Coordinator II. This role ensures timely and accurate responses to HR-related matters, collaborates with HR Services functions, and maintains the knowledgebase.

Requirements

• Bachelor's degree from a reputable educational institution
• Basic knowledge and experience using ServiceNow Case Management, Knowledge Management, and Reports
• Basic understanding of knowledge and content management, and the principles of knowledge-centered service
• Experience in stakeholder management, especially coordination of knowledge management with Subject-Matter Experts
• Proficiency in Microsoft Office applications
• High attention to detail and problem-solving skills
• Strong analytical skills to identify issues and determine the best course of action
• Ability to prioritize tasks based on urgency and importance
• Good customer service and interpersonal communication skills
• Ability to communicate effectively via email, phone or in-person
• Strong commitment to providing excellent service to employees
• Ability to maintain a positive and helpful attitude even in challenging situations
• Ability to quickly learn and adapt to new software and technologies
• Continuous learning mindset to stay updated on changes
• Able to work flexible hours, including shifts and public holidays (24/5 support)

Benefits

• Competitive salary
• Opportunities for growth and development
• Collaborative and inclusive work environment
• Recognition and rewards for outstanding performance
• Access to cutting-edge technology and tools