HR Shared Services Support Representative

The HR Shared Services Support Representative plays a crucial role in providing frontline support for our organization's shared services functions, handling service requests and inquiries from internal and external stakeholders, ensuring efficient and effective resolution.

Requirements

• High school diploma or equivalent
• 1-2 years of experience in a customer support or service-related role, preferably within a shared services environment
• Basic knowledge of service management software (e.g., ServiceNow, JIRA) and proficiency in Microsoft Office Suite
• Strong verbal and written communication skills with the ability to interact effectively with diverse stakeholders

Benefits

• medical, dental and vision plans
• company holidays and vacation days
• tuition reimbursement
• learning and training opportunities
• bonus potential
• 401(k) plan with company contributions
• rewards and recognition programs
• opportunities to make a difference in the community