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The Cigna Group
HR SNOW Business Senior Analyst - HIH - Evernorth
Join The Cigna Group as an HR SNOW Business Senior Analyst in Hyderabad. Leverage ServiceNow HRSD for application management, incident resolution, and system enhancements. Requires a degree and 2 years of ServiceNow experience. Benefits include a commitment to diversity and growth opportunities.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Human Resources Service Delivery
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
July 28, 2025
HR SNOW Business Senior Analyst responsible for participating in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements. Works on incident management, problem management, and configuration of ServiceNow HRSD solution.
Requirements
- Excellent analytical and communication skills
- Work independently and as part of a team with colleagues at all levels
- Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution
Benefits
- Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts
- Opportunity to drive growth and improve lives
Requirements Summary
Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent. 2 years of ServiceNow implementation experience in large complex environments is required
