CONA Services

HR Solutions Partner I

HR Solutions Partner I at CONA Services, Charlotte, NC. Manage ServiceNow requests, SAP SuccessFactors data integrity, HCM audits & support. Bachelor's degree, 1-3 years experience required. 401(k), health coverage, ESPP.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Problem Management
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Service Catalog
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 24, 2025

The HR Solutions Partner I is responsible for serving as the primary recipient of organization-wide Personnel Action Forms and Position Change Forms through ServiceNow requests, while ensuring data integrity and accuracy in SAP SuccessFactors and HR data systems.

Requirements

  • Conducts root cause analysis to determine downstream impacts of master data records and provide recommendations to ensure accuracy and data integrity within internal and external systems.
  • Serves as a resource and guide for managers as it relates to SAP SuccessFactors master data and position management.
  • Leads audits of data entry in HCM on a regular basis to review data accuracy and compliance and serve as the initial escalation point for HR data corrections.
  • Serves as a subject matter expert and provides HCM data support for HR staff, all associate end-users, and members of senior management.
  • Leads the initiation of technology service requests to revise or develop existing or new HCM modules for processing data, reports, or payments.
  • Assists with creating internal training tools and process manuals for staff to maximize effective use of the HCM system.

Benefits

  • 401(k) match + health coverage + employee stock purchase plan

Requirements Summary

High school diploma or GED, Bachelor's degree, 1-3 years of experience