Teleperformance

HR Support Specialist - Korean - Penang

Join Teleperformance as an HR Support Specialist in Penang. Leverage ServiceNow and Workday HCM skills to assist employees with HR policies and benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 2, 2025

We are seeking a detailed and dedicated People Support Specialist to join our team based in Penang, Malaysia. The role will be the first point of contact for employees, providing high-quality support for company policies, benefits, payroll, and HR systems. This position requires a strong understanding of HR practices and the ability to effectively assist employees. Workday HCM and ServiceNow experience is expected.

Requirements

  • At least 3 years of experience in employee support with a strong grasp of HR policies, benefits, payroll, and HRIS.
  • Proficiency in Workday HCM or other HRIS platforms.
  • Excellent written and verbal communication skills in English and Korean (or other required languages).
  • Fluency in other languages highly preferred (Spanish, Italian, Vietnamese, Korean, Japanese, German etc).
  • Ability to handle moderately complex and sensitive issues.
  • Compliance with company policies and procedures.
  • Knowledge of HRIS case management tools.

Requirements Summary

3+ years exp. in HR support. Proficiency in Workday HCM. Fluency in English/Korean & Spanish/Italian/Vietnamese (preferred)