Gartner

HRIS Operations Analyst

Join Gartner as an HRIS Operations Analyst in Irving, TX. Leverage Workday HCM and ServiceNow skills to support HR processes. Competitive pay, benefits!

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
July 28, 2025

The HRIS Operations Analyst provides specialized support in functional areas of expertise, specifically within Workday HCM, to process and trouble shoot end user inquiries. This role sits within the HRIS organization and requires a candidate with strong employee orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms.

Requirements

  • Bachelor’s degree in computer science, Information Systems or related field preferred
  • Minimum 2 years of experience with Workday HCM, including experience with business processes, data structure, domain and security, EIBs, reporting & calculated fields, and data auditing
  • Strong understanding of business processes for all Workday modules
  • Hands on experience on JIRA, ServiceNow
  • Knowledge of HR business processes
  • Strong Microsoft Excel skills
  • Strong service orientation with a high sense of ownership and accountability
  • Proven ability to work independently and as part of a distributed team, taking direction from multiple team members
  • Strong analytical, troubleshooting and problem-solving abilities
  • Strong work ethic and motivated to achieve goals and exceed expectations
  • Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
  • A ‘systems’ thinker with a process orientation and significant attention to detail
  • Superior interpersonal, written and oral communication skills
  • High level of executive presence
  • Ability to collaborate successfully with a global team
  • Change management experience preferred

Benefits

  • World-class benefits
  • Highly competitive compensation
  • Disproportionate rewards for top performers
  • Flexible work environment
  • Generous PTO
  • 401k match up to $7,200 per year
  • The opportunity to purchase company stock at a discount

Requirements Summary

2+ years of experience with Workday HCM, strong understanding of business processes, and strong technical skills