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Nokia Global
IDM T2 Specialist
Join Nokia Global as an IDM T2 Specialist. Utilize ServiceNow for incident resolution and maintenance. Enjoy continuous learning and a supportive culture.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 27, 2025
We are seeking an experienced IDM specialist to support Nokia Identity Management services in a second-tier support role.
Requirements
- Solve incidents and service requests
- Solve technical problems with the IDM services
- Perform recurrent maintenance tasks on all IDM components
- Monitor the current environment and take proactive actions to maintain the service
- Interface with tier 1 (via ServiceNow), IDM T3, and Service Delivery Management
Benefits
- Continuous learning opportunities
- Well-being programs to support you mentally and physically
- Opportunities to join and get supported by employee resource groups
- Mentoring programs
- Diverse teams with an inclusive culture where people thrive and are empowered
Requirements Summary
Experienced IDM specialist, Recurrent maintenance tasks, Problem-solving skills
