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Alstom
Incident Manager
Incident Manager at Alstom, Bangalore. Manage production incidents, ensure system stability, collaborate cross-functionally. Requires 8+ yrs IT infrastructure experience, ServiceNow proficiency, Unix/Linux expertise. Offers career growth & flexible work.
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Job description
Posted on:
October 13, 2025
Alstom is seeking a full-time Technical Incident Manager in Bangalore to manage production incidents, ensure system stability, and collaborate with various teams. This role involves triage calls, process improvements, and providing timely updates to stakeholders. The company offers a dynamic environment with opportunities for career growth and professional development.
Requirements
- Bachelor's Degree in Engineering or equivalent
- 8+ years of related experience in IT infrastructure and production support
- Experience with Unix/Linux Servers, Wintel Servers, networks, firewalls, routers, load balancers, web logic, LDAP, Oracle/MS SQL databases, SAN, Virtualization, or access management solutions
- Proficiency in ServiceNow or other ticketing systems
- Strong relationship management skills
Benefits
- Stable career path
- Opportunities for professional development
- Inclusive work environment
- Flexible working environment
Requirements Summary
Bachelor's degree in engineering or equivalent. 8+ years of IT experience. Proficiency in ServiceNow or similar tools
