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Leidos
Incident Manager
Join Leidos as an Incident Manager in Canberra. Leverage ServiceNow skills for Incident Management, ensuring SLA compliance. Flexible work and family-friendly benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 1, 2025
Join Leidos Australia as an Incident Manager in the Centralised Processing (CP) program within the Department of Defence. You'll be responsible for day-to-day Incident Management, chairing technical bridge calls, and ensuring compliance with processes and SLA performance.
Requirements
- Experience in a Service Desk or Incident Management team
- Familiarity with ServiceNow
- Proven ability to manage multiple concurrent tasks
Benefits
- Flexible work arrangements
- Family-friendly workplace
- Diverse team with shared values and a common purpose
Requirements Summary
Experience in Service Desk or Incident Management, familiarity with ServiceNow, and ability to manage multiple tasks
Apply now
Canberra
|
Australian Capital Territory
Australia
Entry Level
In-Person
Full Time
