Incident Manager

Take on a new challenge as a full-time Technical Incident Manager in Bangalore, India. Work in a dynamic environment with a team of solution-oriented teammates to manage production incidents and enhance processes and systems.

Requirements

• Bachelor's Degree or equivalent in a relevant discipline
• 8+ years of related experience in IT infrastructure and production support
• Experience with at least five of the following: Unix/Linux Servers, Wintel Servers, networks, firewalls, routers, load balancers, web logic, LDAP, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring, or access management solutions
• Proficiency in tools like ServiceNow or other ticketing systems
• ITIL certification (preferred)
• Strong relationship management skills and ability to communicate effectively with all levels of management
• Proficiency with Word, Excel, and PowerPoint for reporting and presentations

Benefits

• stable and challenging career with opportunities for growth and development
• cutting-edge security standards for rail signalling
• collaborative and supportive work environment
• flexible and inclusive working environment
• fair and dynamic reward package
• comprehensive and competitive social coverage (life, medical, pension)
• award-winning learning opportunities
• progress towards leadership roles or specialized technical expertise