Leidos

Incident Manager

Join Leidos as an Incident Manager in Canberra. Leverage ServiceNow skills to resolve complex issues in a dynamic team. 2+ years experience required.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 1, 2025

Join Leidos Australia as an Incident Manager on the Centralised Processing (CP) program within the Department of Defence. You will work in a fast-paced environment with a team of Incident Managers, system engineers, and IT professionals to resolve complex challenges and deliver client outcomes.

Requirements

  • Experience in a Service Desk or Incident Management team with a solid technical understanding across multiple domains
  • Familiarity with ServiceNow is advantageous
  • Proven ability to manage multiple concurrent tasks and priorities

Benefits

  • Family friendly certified workplace
  • Support for team members' varied roles and responsibilities
  • Inclusion is at the heart of our culture and is one of our core values

Requirements Summary

2+ years of experience in Incident Management or a related field, with a solid technical understanding across multiple domains