Information Systems Mgr - Service Desk

Join Amgen's mission of serving patients by leading the operations of the Global Service Desk, including performance oversight of external Managed Service Providers and collaboration with regional delivery leads.

Requirements

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years
• Vendor Management Expertise
• Service Delivery & ITIL Framework
• Self-Service & Automation Enablement
• ServiceNow Proficiency

Benefits

• Competitive and comprehensive Total Rewards Plans
• Collaborative culture
• Inclusive environment