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Singapore Airlines Ltd
Information Technology-Asst Mgr/Lead Engineer for IT Service Mgmt (Svc Resiliency & Ops Excellence)
Join Singapore Airlines as an IT Assistant Manager/Lead Engineer, enhancing IT operations with ServiceNow. Requires 5+ years in ITSM, ITIL certified. Competitive benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 24, 2025
The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience.
Requirements
- Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification.
- At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement.
- Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with a leading airline company.
- Chance to develop your skills and expertise in IT Service Management.
Requirements Summary
5+ years of experience in IT Operations and IT Service Management, ITIL certification, hands-on experience with ServiceNow Platform
