Infrastructure & Operations Tech Lead

EPSA is a European group that optimizes the financial, operational, and sustainable results of its clients. As a Infrastructure & Operations Tech Lead, you will be responsible for supervising user assistance, managing office and digital working environments, and optimizing the company's IT infrastructure and cloud and network infrastructure.

Requirements

• Higher education in Computer Science, Systems and Networks, Security, or Information Systems Management or equivalent
• Minimum 7 years of experience in IT support, Digital Workplace, and IT cloud infrastructure management
• Proven experience in managing complex projects and managing technical teams
• Mastering Windows, Linux, macOS, and mobile environments (iOS, Android)
• Experience with ITSM tools (ServiceNow, Jira) and asset management solutions (Intunes...)
• Advanced knowledge of networks, cybersecurity, and cloud infrastructure and services (Azure, AWS)
• Good mastery of collaborative solutions and identity management (Microsoft 365, Active Directory, SSO, Exchange, Sharepoint, OneDrive...)
• Ability to manage IT projects (migration, deployment, digital transformation)
• Expertise in system administration (Windows, Linux), networks (LAN/WAN), and databases
• In-depth knowledge of hotline monitoring and control
• Knowledge of security standards and regulations (ISO 27001, GDPR)