EPSA

Infrastructure, Workplace & Operations Manager

Join EPSA in Paris as an Infrastructure, Workplace & Operations Manager. Leverage ServiceNow for ITSM, manage digital workplaces, and optimize cloud infrastructure.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 13, 2025

EPSA is a European group that optimizes clients' financial, operational, and sustainable results. We are seeking an Infrastructure, Workplace & Operations Manager to supervise user assistance, manage office and digital workplace environments, and optimize IT infrastructure cloud and network.

Requirements

  • Higher education degree in Computer Science, Systems, and Networks, Security, or Information Systems Management
  • At least 7 years of experience in IT support, Digital Workplace, and IT infrastructure cloud management
  • Proven experience in managing complex projects and teams
  • Mastery of Windows, Linux, macOS, and mobile (iOS, Android) environments
  • Experience with ITSM tools (ServiceNow, Jira) and asset management solutions (Intunes...)
  • Advanced knowledge of networks, cybersecurity, and cloud infrastructure (Azure, AWS)
  • Good mastery of collaborative solutions and identity management (Microsoft 365, Active Directory, SSO, Exchange, Sharepoint, OneDrive...)
  • Ability to manage IT projects (migration, deployment, digital transformation)
  • Expertise in system administration (Windows, Linux), networks (LAN/WAN), and databases
  • Knowledge of hotline, tour de contrôle, and security standards and regulations (ISO 27001, GDPR)

Benefits

  • Competitive salary
  • Benefits package
  • Opportunity to work with a European group
  • Chance to optimize clients' financial, operational, and sustainable results

Requirements Summary

7+ years of experience in IT support, Digital Workplace, and IT infrastructure cloud management, along with expertise in system administration, networks, and databases