Intern - ServiceNow Support & Development Richmond VA

Dominion Energy is seeking a motivated Summer Intern to join their IT Infrastructure Operations team, which manages ServiceNow platform support and development. This internship is a critical tool used by IT personnel to request services and report issues, and offers hands-on experience in enterprise IT operations and process automation. No Visa sponsorship is available at this time.

Requirements

• Assist with day-to-day support and maintenance of the ServiceNow platform.
• Participate in the development and testing of new ServiceNow features.
• Collaborate with IT Helpline and internal users to understand service request trends.
• Analyze current manual processes and propose automation solutions.
• Document findings, workflows, and recommendations clearly and concisely.

Benefits

• Excellent plans and programs for employees
• Competitive salary
• Comprehensive benefits package