IS Technician

GHD is seeking a IS Technician to provide client-focused technical support on GHD technologies and platforms. The role focuses on client service, troubleshooting, and ensuring high quality service delivery. It requires collaboration with IS teams and adherence to established service desk procedures.

Requirements

• Independent work ethic
• Strong technical knowledge of Microsoft operating systems, Azure Cloud Computing Services, Desktop and Office hardware
• Knowledge of network cabling and TCP/IP networks, Active Directory, Intune
• Knowledge of ServiceNow platform
• Excellent client service skills and communication skills
• Strong analysis and problem-solving skills
• Team player, strong desire to learn, resilient, proactive
• Ability to work autonomously and self-motivate

Benefits

• Hybrid work arrangements