Canada Life

ISEMC (SOC) Analyst

SOC Analyst at Canada Life (Winnipeg, MB). Cyber detection & incident response role using ServiceNow ticketing, SIEM tools. Requires 4+ yrs IT experience, security certs, ITIL knowledge. Competitive benefits including 4-day week.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Event Management
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management

Job description

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Posted on:
 
November 26, 2025

The ISEM Centre Analyst reports to the Director of Security Event Management and will work under the Manager of Security Event Management for the iSEM Centre. The team provides cyber detection, incident response and threat intelligence services on behalf of the Global Enterprise.

Requirements

  • Certificate or degree from an accredited college or university or equivalent experience
  • Minimum of four years experience as an Information Technology practitioner or in another I.S. related function
  • Experience using trouble ticketing systems (e.g. BMC Remedy, ServiceNow)
  • Knowledge of network protocols (e.g., IPv4/IPv6/TCP/UDP/DNS/HTTP)
  • Knowledge of major operating systems (e.g., Windows, AIX, Linux)
  • Knowledge of security technologies (e.g., SIEM, IDS/IPS, EDR, Firewalls)
  • Ability to read and interpret network diagrams and packet captures
  • Experience in doing triage, investigation and remediation of security events received via tools such as SIEM, IPS, IDS, EDR, etc
  • Demonstrated teamwork skills
  • Demonstrated ability to set goals and deliver results
  • Ability to multi-task
  • Ability to effectively manage change and stress
  • Excellent verbal and written communicator
  • Highly motivated and detailed oriented
  • Self managed and team oriented
  • Strong customer service orientation
  • Two or more years of direct experience in Information Security, including some of: threat management, vulnerability assessment, monitoring and investigations
  • Experience as a SOC analyst
  • Experience with SIEM products
  • Experience with scripting and coding (e.g. Python, Power Shell, Perl, VBA)
  • Experience with problem/incident and change management response
  • Familiar with ITIL processes
  • Experience with writing or developing procedures and processes
  • Completed, working towards or willing to attain Information Security Certifications (e.g. CISSP, Network +, Security +, SANS GCIA and GCIH)
  • Reliability Status security clearance

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

4 years of experience in IT, certificate or degree from an accredited college or university, and demonstrated teamwork skills