IT - SYSTEM INFRASTRUCTURE ENGINEER (STORAGE ENGINEER)

Join Micron's inclusive team passionate about innovation and join in the relentless pursuit of creating solutions that make a difference. As a System Infrastructure Engineer, you will work with various business units to ensure solutions meet or exceed business requirements and provide engineering support for raised ServiceNow cases.

Requirements

• Regularly work with Micron's Business Units to ensure solutions meet or exceed business requirements
• Suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance
• Provide engineering support for raised ServiceNow cases and drive closure within SLA
• Maintain systems and update operational documentation to ensure that they are current
• Provide regular and timely update of project status to the key business partners
• Involving in projects to upkeep the computing environment to meet future demands
• Participate in worldwide collaboration meetings to share on engineering efforts, technical challenges and breakthroughs
• Participate in 24/7 on-call rotation, major incidents and reviews (postmortems)
• Attend to level 2/3 user service requests and service restoration through ServiceNow (Incident Management)
• Work with vendors and team members to tackle issues related to the operations (Problem Management)
• Ensure assets are updated promptly in Asset Management system
• Ensure all changes to systems are recorded and accurately executed with approval (Organizational Change)
• Review the performance of systems and plan for lifecycle projects and future expansion (Capacity Management)
• Participate in Business Continuity Planning and DR strategy including detailing of DR procedures, and executing DR drills
• Maintain and review the DR documents on a periodic basis

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Professional Development Opportunities