IT- Regional Support Engineer

IT- Regional Support Engineer responsible for providing first and second level support and continuous improvement of IT and OT services. Provides general IT support and serves as a single point of contact for multiple locations and users. Monitors and maintains computer systems.

Requirements

• 3+ years of relevant industry experience with a focus in manufacturing environments and systems is preferred.
• Experience working in an IT ticketing system such as ServiceNow is preferred.
• Ability to work in a collaborative global team.
• Natural problem solver with the ability to prioritize tasks under pressure.
• Advanced graduate degree and excellent academic record (e.g. Master)
• Relevant domain certifications
• Educational background and experience in IT/OT, Security, and Solution Engineering in Enterprise environments
• Strong English and Spanish verbal and written presentation skills
• Strong skills in stakeholder management, influencing, and Communication
• Requirements management and development
• A valid driver's license and ability to travel to all sites within the region when required

Benefits

• Start-up mentality with over 100 years of experience.
• A company where sustainability matters.
• Global working environment.
• Lean team with knowledgeable and supportive colleagues.
• Room to be creative, try new things, and push the envelope.
• Winning mentality