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Tipico - North America
IT Administrator (m/f/x)
IT Administrator at Tipico (Karlsruhe). Manage IT operations, troubleshoot issues, support ServiceNow/ITSM. Requires 3+ yrs exp, Intune, Azure AD, ITIL knowledge. Benefits: relocation, pension, wellness.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 15, 2025
Tipico is looking for an IT Administrator to join their team. The role involves ensuring a consistent standard of customer service, collaborating with the Corporate IT team, and troubleshooting technical and operational issues.
Requirements
- 3+ years of experience in IT Administration
- Deep knowledge of Microsoft Intune and Azure Active Directory
- Strong customer focus and familiarity with IT Service Management/ITIL standards and processes
- Proficient in Active Directory, Microsoft Admin Portal, Microsoft Office applications, PowerShell, and scripting
- Familiarity with both PC and MAC equipment
- Experience with ITSM applications such as JIRA Service Desk and ServiceNow
- Basic knowledge of LAN and WAN setups
- Excellent written and spoken English
- Proficiency in German is an advantage
Benefits
- Relocation Support
- Business Bike Leasing
- Corporate Pension Scheme (betriebliche Altersvorsorge)
- eGym
- Modern offices
- Events
- Supportive Environment
Requirements Summary
3+ years of experience in IT Administration, strong customer focus, and proficiency in Microsoft Intune and Azure Active Directory
