IT Application Management/Support Lead - North America

Corteva Agriscience is seeking an innovative, energetic, and transformational IT Application Management/Support Lead for our North America Region. As a strategic partner, the IT Application Management/Support Lead will drive the overall BTS support strategy implementation for the NA region, collaborating with product teams and vendors to ensure smooth collaboration, faster resolutions, and customer-focused product improvements.

Requirements

• Provide leadership in service operational processes for scoped apps.
• Implement IT Service Management processes to maximize availability and enhance support experiences.
• Partner with product teams to implement strategies that boost productivity and improve client experiences.
• Drive continuous improvement efforts within the team.
• Mentor and motivate vendor team members to achieve operational excellence and improve support outcomes for business users.
• Build trustworthy relationships with business stakeholders and vendor partners.

Benefits

• Numerous development opportunities
• Higher purpose and contribution to making the world a better place
• Health benefits for you and your family
• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
• Excellent parental leave
• Competitive retirement savings plan and tuition reimbursement program