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JUST ONE | Recruitment & Executive Search agency
IT Applications Support Specialist
Join JUST ONE as an IT Applications Support Specialist in Athens. Leverage ServiceNow skills to resolve incidents, monitor performance, and support users. ITIL preferred.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 1, 2025
Investigate and resolve application-related incidents, monitor application performance, and provide technical support to end-users.
Requirements
- Bachelor's in Computer Science, Information Technology, Engineering, Business, or related fields
- 2–5 years in application support or IT operations
- Knowledge of SLA management, service catalogs, and reporting tools
- Familiarity with SQL, scripting, monitoring, or automation tools
- ITIL Certification (Preferred)
- Understanding of cloud-based applications, software architecture, and cybersecurity fundamentals
- Experience with ITSM tools (e.g., ServiceNow), SAP, and observability platforms
Benefits
- Continuous training in new technologies and tools
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
Requirements Summary
Bachelor's degree in Computer Science or related field, 2-5 years experience in application support or IT operations
