SAP

IT Architect Expert - ServiceNow ITOM Event Management (m/f/d)

Join SAP in Prague as an IT Architect Expert for ServiceNow ITOM Event Management. Lead implementations, drive improvements, and collaborate with teams. 10+ years in architecture, ServiceNow expertise required. Enjoy a supportive environment with growth opportunities.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Event Management
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management

Job description

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Posted on:
 
July 31, 2025

We're looking for an IT Architect Expert to lead the implementation of ServiceNow ITOM Event Management solutions. You'll work closely with business owners, product managers, and in-house experts to design and implement solutions that meet business demands. As a leader and team player, you'll be responsible for driving continuous improvements, establishing trusted partnerships, and acting as a thought leader for other team members.

Requirements

  • Academic degree in Information Technology, Software engineering, business informatics or related fields
  • 10+ years of professional working experience in architecture or development (with focus on ServiceNow ITOM)
  • Experience in ServiceNow Event Management like integrating various monitoring systems and correlation rules
  • Deep IT/Cloud DevOps knowledge and ability to designing large-scale IT systems
  • Experience in agile application delivery processes, procedures & agile implementation methods (e.g. SAFe)
  • Leader and team player – give guidance and show excellent coordination skills, passionate about execution, motivated and self-managed
  • Excellent interpersonal, presentation, communication and negotiation skills and be an interface to different stakeholders talking “different languages”
  • Strategic thinking, strong problem-solving and analytical skills

Benefits

  • Variety of benefit options
  • Highly collaborative, caring team environment
  • Strong focus on learning and development
  • Recognition for individual contributions

Requirements Summary

10+ years of experience in architecture or development, experience in ServiceNow Event Management, deep IT/Cloud DevOps knowledge