Lam Research

IT Asset Management and CMDB Process Owner 1

Join Lam Research in Fremont, CA as an IT Asset Management and CMDB Process Owner. Leverage ServiceNow skills to enhance asset processes and drive improvements.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 10, 2025

Lam Research is seeking an experienced IT Asset Management and Configuration Management Database (CMDB) Process Owner to join their dynamic IT Service Management team. This new role focuses on strategy and troubleshooting, impacting hardware and software assets, addressing configuration items, and promoting process improvements. The role will work across Infrastructure, Deskside Support, and Vulnerability Management teams.

Requirements

  • Engage with service owners and stakeholders to evaluate and improve Asset Management processes.
  • Promote and oversee the implementation of process and system improvements.
  • Collaborate with ServiceNow team members to resolve issues with incorrectly structured CI metadata.
  • Develop and communicate Asset Management policies and represent them during audits.

Benefits

  • Comprehensive benefits package

Requirements Summary

Familiarity with CSDM and ServiceNow development. Experience with ITSM or ServiceNow preferred. Knowledge of integrations to facilitate asset management