IT Asset Program Coordinator

IT Asset Program Coordinator at Provident Bank responsible for developing and managing the IT asset lifecycle program, including inventory management, lifecycle remediation initiatives, and compliance with regulatory standards.

Requirements

• Bachelor's degree in computer science or a related field, or a minimum 5 years of experience working in Information Technology Asset Management (ITAM) and Information Technology Service Management (ITSM)
• Expert knowledge of IT asset lifecycle processes, procurement, reporting, discovery, and tracking
• Experience with ITSM and its ITIL, CMDB, and ITAM functions (ServiceNow preferred)
• Experience with developing/designing HAM and SAM workflows
• Experience managing assets in an organization with remote workforce
• Experience in leading program, building reports, and presentations to management
• Familiarity with working in highly regulated industries (i.e. banking or financial services) is preferred
• Experience with direct management of IT asset portfolio valued at least $10 million and 5,000 IT assets
• Effective verbal and written communication skills
• Excellent analytical, organizational, and prioritization skills
• Willingness and ability to travel as necessary
• IAITAM CITAM or CHAMP certification required
• Axelos ITIL 4 or comparable certification required
• Scrum Alliance CSM certification preferred

Benefits

• Paid time-off (PTO)
• Holiday (PTO)
• Health and Wellness benefits including Medical, Dental and Vision Plans
• Flexible and Health Savings Accounts
• 401(k) Retirement Plan
• Disability Insurance
• Employee Assistance Program
• Basic Life Insurance
• Company sponsored Tuition Disbursement and Loan Repayment programs
• Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans