Provident Bank

IT Change Management Analyst

IT Change Management Analyst at Provident Bank, NJ. Manage RFC lifecycle, ServiceNow Change Management module, CAB support, risk assessment, training. 7yrs Process Automation, 3-5yrs Change Mgmt. Comprehensive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Workflow Automation
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 25, 2025

Join one of the most highly regarded financial institutions in New Jersey with deep roots in the community. The Technology Change Management Analyst is responsible for adhering to the change management standard and procedures, assessing the impact of the change, managing risks, and ensuring effective communications and training for the Technology Change Management users.

Requirements

  • Assist with implement Technology Change Management standard and procedures
  • Assist Change Advisory Board (CAB) meetings as needed
  • Monitor and support Requests for Change (RFCs) through the change lifecycle
  • Utilize the Technology Change Management system to monitor, track and report changes and create Technology Change Management dashboards
  • Involvement with the development and testing enhancements in the ServiceNow Technology Change Management module
  • Assist in internal and external Technology Change Management audits

Benefits

  • Paid time-off (PTO)
  • Holiday (PTO)
  • Health and Wellness benefits including Medical, Dental and Vision Plans
  • Flexible and Health Savings Accounts
  • 401(k) Retirement Plan
  • Disability Insurance
  • Employee Assistance Program
  • Basic Life Insurance
  • Company sponsored Tuition Disbursement and Loan Repayment programs
  • Supplemental Life Insurance
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Legal plans

Requirements Summary

7 years of experience in Process Automation, 3-5 years of Technology Change Management experience, and strong understanding of IT systems and the change life cycle