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Nokia Global
IT Development and Innovation Manager
Join Nokia Global in Portugal as an IT Development and Innovation Manager. Leverage ServiceNow for project management, analytics, and automation. Benefits include continuous learning and a diverse culture.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 6, 2025
Nokia's Digital Office seeks an IT Development and Innovation Manager to enhance business performance and customer engagement. This role, within the Business Operations Unit, will focus on Project Management Processes and Tools (PMPT), owning and maintaining E2E Project Management Processes, Tools, Reporting and Practices. The manager will collaborate with stakeholders, leverage ServiceNow and Microsoft technologies, and drive data analytics to improve decision-making and governance.
Requirements
- Collaborate with various stakeholder groups
- Leveraging your ServiceNow technical knowledge/coding
- Develop, deploy, and maintain ServiceNow reports and dashboards
- Develop, deploy, and maintain Microsoft stack services
- Proactively support user community
- Identify areas within Demand/Project where data analytics can be further utilized
- Identify gaps in data collection
- Conceptualize, design, and create automations
- Develop and maintain online ServiceNow modules
- Acts as a specialist in a team
Benefits
- Continuous learning opportunities
- Well-being programs
- Opportunities to join employee resource groups
- Mentoring programs
- Highly diverse teams with an inclusive culture
Requirements Summary
Collaborate with stakeholders, leverage ServiceNow and Microsoft technologies, and drive data analytics to improve decision-making and governance. Develop and maintain ServiceNow modules and reports. Acts as a specialist, providing best practice and expertise
