Jabil

IT Enterprise Solution Specialist III

Join Jabil as an IT Enterprise Solution Specialist III in Penang. Leverage ServiceNow for demand intake and change management in SAP projects. Bachelor's required.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
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Reporting and Analytics
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 9, 2025

As an Enterprise Solutions Specialist III, you will be responsible for leading demand intake, change management activities, enterprise-level communications, and vendor coordination across SAP projects. You will play a strategic role in aligning business demand with IT capabilities, ensuring successful delivery and adoption of SAP-related initiatives.

Requirements

  • Bachelor’s degree in Information Technology, Management Information Systems, Business Administration, or a closely related field from an accredited institution.
  • 4–5 years of progressive experience within an SAP environment, with hands-on exposure to Demand Management, Change Management, or other relevant functional areas.
  • Solid understanding of SAP modules and their lifecycle management, including familiarity with SAP ECC; experience with S/4HANA is considered a strong advantage.
  • Proven experience working with demand intake, issue tracking, or project management tools such as ServiceNow, JIRA, or equivalent platforms, with the ability to leverage these tools for effective workflow management.
  • Exceptional verbal and written communication skills, capable of articulating complex technical concepts clearly and concisely to diverse enterprise-level audiences including business stakeholders, technical teams, and senior management.
  • Strong analytical mindset with demonstrated proficiency in interpreting and presenting data; advanced skills in Microsoft Excel, Microsoft Power Point, Power BI, or other data visualization and reporting tools are highly desirable.
  • Prior experience in vendor management or coordination, including engaging with external service providers, monitoring performance, and facilitating collaboration to ensure delivery excellence.
  • Excellent written and verbal communication skills in English; proficiency in additional languages (e.g., Mandarin or Spanish) is a plus and supports global collaboration.

Requirements Summary

Bachelor’s degree, 4–5 years of SAP experience, strong analytical skills, and excellent communication skills