IT Field Service Technician

Eurofins Scientific is seeking a self-motivated IT Field Service Technician to provide remote desktop support and on-site assistance. This role involves troubleshooting hardware, software, and network connectivity issues, offering both in-person and remote support, and focusing on clear communication of technical concepts to all IT levels. The technician will be part of a team and perform approximately 2-4 days per week.

Requirements

• 3+ years of Desktop Support experience
• 1+ yr. of Help Desk Support experience
• 1+ yr. of Knowledge Management experience
• 1+ yr. of ServiceNow experience
• Intermediate troubleshooting experience
• Basic knowledge of Active Directory, DNS, DHCP, Group Policy

Benefits

• Comprehensive medical coverage
• Dental
• Vision
• Life and disability insurance
• Paid vacation and holidays
• 401(k) with company match
• 401(k) matching
• Paid time off
• Remote work opportunity