IT Field Service Technician

Eurofins Scientific is seeking a self-motivated and enthusiastic IT Field Service Technician for their North America team. The role involves providing remote support, in-person support, and troubleshooting hardware, software, and network connectivity issues. They are looking for someone to be a change agent and provide hands-on support.

Requirements

• Minimum 3 years of Desktop Support experience
• 1+ year of Help Desk Support
• 1+ year of Knowledge Management
• 1+ year of ServiceNow experience
• Intermediate troubleshooting Windows OS’s
• Intermediate troubleshooting/repair of hardware/network connectivity
• Intermediate support of MS Office products
• Basic knowledge of Active Directory, DNS, DHCP, Group Policy
• Familiarity with VPN and remote access
• Familiarity with Citrix and remote imaging PCs

Benefits

• Comprehensive medical coverage
• Dental
• Vision options
• Life and disability insurance
• Paid vacation
• 401(k) with company match