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PRIORITY Quality Consultants
IT Governance & Service Management Consultant (PRITSM0725)- Client Services
Join PRIORITY Quality Consultants in Athens as an IT Governance & Service Management Consultant. Leverage ServiceNow skills to enhance IT service delivery. ITIL certified required. Competitive pay & growth opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 7, 2025
PRIORITY is seeking an IT Governance & Service Management Consultant to oversee the IT service lifecycle, ensure customer satisfaction, and coordinate IT processes for a client in the industrial sector.
Requirements
- Degree in Computer Science, Information Technology or related field
- 4 years' experience in IT Service Management or a closely related role, with a strong focus on service delivery and process optimization
- Solid understanding of the Information Technology Service Operation & Delivery framework
- Strong understanding of IT service management frameworks and best practices
- Good knowledge of ITSM
- ITIL Foundation certification is required; advanced ITIL certifications are a plus
- Previous experience in ServiceNow will be considered as an asset
- Understanding of Business Continuity
Benefits
- Competitive remuneration package
- Continuous learning & development opportunities
- Dynamic and friendly/inclusive working environment
Requirements Summary
Degree in Computer Science, 4 years' experience in IT Service Management, ITIL Foundation certification
