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Corning
IT Help Desk Technician
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 22, 2025
Corning is seeking a dedicated IT Help Desk Technician to provide support to authorized IT devices within their Optical Communications segment. This role involves resolving user issues, contributing to incident management, and maintaining technical knowledge within ServiceNow. The company values its people and fosters a positive and supportive work environment.
Requirements
- A minimum of 2 years of IT Helpdesk, Service Now or Service Desk experience
- Time management and multitasking skills
- Strong work ethic and attention to detail
- Strong technical abilities with computers and mobile devices
- Strong communication and interpersonal skills
Benefits
- Medical, dental, and vision insurance
- 401(k) savings plan
- Pension benefits
- Parental leave
- Family building support
- Fitness programs
- Life insurance
- Disability management programs
- Paid time off
- Employee Assistance Program
Requirements Summary
2+ yrs IT helpdesk experience, strong technical skills & multitasking abilities. Customer service experience is preferred, along with a positive attitude and good communication skills
