Merlin Entertainments

IT Hub Manager - North East

IT Hub Manager at Merlin Entertainments (NY). Lead IT services delivery across Northeast region. Requires 5+ yrs IT ops, 2+ supervisory experience, ServiceNow proficiency, ITIL cert preferred. Benefits include healthcare, PTO, 401(k), tuition reimbursement.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 23, 2023

IT Hub Manager - North East is responsible for managing the delivery of IT services within their assigned region, ensuring alignment with business objectives and organizational standards.

Requirements

  • Minimum 5+ years of experience in IT operations, with at least 2 years in a supervisory role.
  • Technical expertise in EUC (End User Computing), POS (Point of Sale), and network infrastructure.
  • ITIL Foundation certification preferred.
  • Proficiency with IT service management tools like ServiceNow.

Benefits

  • Excellent health care options (medical, dental, and vision that encourage preventative care)
  • Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
  • Merlin Magic Pass for friends and family to enjoy the parks & attractions
  • Recognition Programs and Rewards
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities

Requirements Summary

5+ years of IT experience, 2+ years in supervisory role, ITIL Foundation certification