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Φυσικό Αέριο-Ελληνική Εταιρεία Ενέργειας
IT Junior Service Desk Engineer 08.2025
Join Φυσικό Αέριο as an IT Junior Service Desk Engineer in Athens. Provide first-level support using ServiceNow, troubleshoot issues, and grow your IT skills.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 26, 2025
The company is a leading IT provider in Greece and is expanding their teams with a focus on Athens. They are seeking an IT Junior Service Desk Engineer to provide first-level technical support to end users and assist with computer administration, maintenance, and initial setup. The role involves collaboration with technical teams and users to improve IT operations.
Requirements
- BSc in Computer Science, Information Technology, or a related field; a Master’s degree will be considered
- Hands-on experience in troubleshooting computer issues
- Familiarity with IT service management tools (Jira, ServiceNow)
- Strong troubleshooting and analytical skills
- Effective communication skills
- Eagerness to learn
Benefits
- Competitive remuneration package
- Modern, dynamic working environment
- Opportunities for professional growth
- Access to all learning resources
- State-of-the-art tools
- 24/7 support line
- Complementary events
Requirements Summary
Bachelor’s degree in CS/IT or related field. Hands-on experience troubleshooting and IT support tools. Strong analytical and communication skills are a must
