IT Junior Service Desk Engineer 08.2025

We are seeking an IT Junior Service Desk Engineer to provide first-level technical support to end users, ensure timely resolution of basic IT issues, and assist in the administration and maintenance of computers, applications, and IT equipment.

Requirements

• BSc in Computer Science, Information Technology, or a related field; a Master's degree will be considered a plus.
• Hands-on experience in troubleshooting computer issues and providing basic network support.
• Familiarity with IT service management tools and ticketing systems (e.g. Jira, ServiceNow) will be considered an asset.
• Strong troubleshooting and analytical skills, with a problem-solving mindset.
• Effective communication skills and ability to collaborate with both technical teams and end users.
• Eagerness to learn and grow within a structured IT support environment.

Benefits

• A competitive remuneration package, including additional health plan and other benefits
• A modern, dynamic working environment that inspires engagement and teamwork
• Opportunities for professional growth
• Complete access to all our targeted learning resources
• All the state-of-the-art tools you need to work
• A 24/7 support line and complementary events to support your holistic health