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Spin Master
IT Manager Europe
IT Manager Europe at Spin Master (Bratislava). Lead European IT ops team. ServiceNow ITSM expertise required. Microsoft Intune, Azure AD, M365 skills essential. ITIL preferred. Flexible work, growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 27, 2025
The ITS Field Support Manager – Europe will act as the regional owner of IT operations across all European locations. This role will lead a distributed team of ITS professionals who support local users and infrastructure, while aligning tightly with the global ITS strategy and standards established by head office in Canada.
Requirements
- Post-secondary degree or diploma in Information Technology, Computer Science, or a related field.
- ITIL Foundation certification preferred; PMP, Prince2, or similar project experience is a bonus.
- Proven expertise in Microsoft Intune, AutoPilot, and Windows 10/11 endpoint management.
- Strong grasp of Microsoft 365, Azure AD, and identity/access management.
- Experienced with ServiceNow or similar ITSM platforms.
- Solid understanding of network basics — VPN, Wi-Fi, LAN/WAN, and endpoint connectivity.
- Skilled in hardware lifecycle management, ideally with Lenovo devices.
- Working knowledge of E5 security, compliance, and conditional access.
- Proficient in Teams, SharePoint, and OneDrive administration.
- Comfortable using remote support tools (e.g., ConnectWise) for distributed environments.
Benefits
- Growth and Career Opportunities
- Flexible Work Hours
- Innovation, Collaboration and Fun
- Comprehensive Benefits
- Other fun Perks!
Requirements Summary
Post-secondary degree or diploma in IT, computer science, or related field; ITIL certification preferred; 3-10 years of experience in Microsoft Intune, AutoPilot, and Windows 10/11 endpoint management
