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Luminor Group
IT Operations Centre Operator
IT Operations Centre Operator at Luminor Group, Tallinn. Monitor 24/7 IT ops, manage ServiceNow tickets, ensure ITSM compliance. Requires CS degree, ITIL cert preferred, 2+ yrs exp.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 6, 2025
Join our team as a IT Operations Centre Operator and participate in 24/7 IT operations shift ensuring stability and compliance. Participate in monitoring reviews, log and update IT event tickets, and maintain integration between ITSM and event platforms.
Requirements
- Strong analytical skills
- Understanding of IT infrastructure and monitoring tools
- Familiarity with ITSM platforms and monitoring tools (e.g., ServiceNow, JIRA)
- Bachelor's degree in Computer Science, Information Systems, or a related field
Benefits
- Flexibility
- International teams
- More vacation
- Volunteer time off
- Paid leave
- Health benefits
- Wellbeing
- Professional growth
- Special Offer for Luminor products & services
Requirements Summary
Bachelor's degree in Computer Science, Information Systems, or a related field; ITIL certification preferred; 2+ years of experience in IT operations
