IT Operations Manager

The IT Operations Manager oversees the organization’s IT operations, including service delivery, procurement activities, and the full lifecycle management of IT assets.

Requirements

• 8+ years of relevant IT Operations, Procurement and IT Asset Management experience
• A minimum 3 years of experience leading and mentoring IT talent
• Strong expertise with ServiceNow
• Strong understanding of service delivery, and lifecycle management.
• Familiarity with vendor negotiation, procurement contracts, and financial controls.
• Strong analytical, organizational, and communication skills.
• Excellent communication skills to interact with both technical and non-technical stakeholders
• Prior experience in a leadership or strategic IT Operations role
• A Bachelor’s degree is required in Information Technology or related field, advance degree preferred

Benefits

• Competitive base salary
• Performance-based annual bonus eligibility
• 401(k) retirement savings plan with generous company match
• Tuition reimbursement for eligible education programs
• Comprehensive medical, dental, and vision coverage with access to leading providers
• Mental health resources and employee wellness support programs
• Company-paid life and disability insurance
• Generous paid time off (PTO) and company-paid holidays
• Parental leave and family care support programs
• Structured training programs and on-the-job learning opportunities
• Matching gifts and volunteer programs to support causes you care about