IT Operations Manager

IDB Bank is seeking an IT Operations Manager to lead its IT team and oversee the bank's suite of enterprise business applications. The role requires strong management skills, banking application knowledge, analytical and problem-solving skills, and technical acumen. The Operations Manager will be responsible for managing a team of Application Managers, vendor relationships, and IT Asset Management.

Requirements

• 10+ years of IT experience in the banking/finance industry highly preferred
• Functional knowledge of Commercial Banking, including products focused on Deposits, Lending, Payments & Investments
• Experience with Commercial Banking Technical applications like Core Banking (Jack Henry, Fiserv, FIS), Lending (Loan IQ, Stucky) & Payments (Payment Gateways, ACH/Wires/Swift)
• Experience working with ServiceNow
• Excellent project management and business analysis skills, knowledge of waterfall and agile
• Outstanding organizational and leadership skills with an ability to drive issues to consensus while promoting a positive collaborative environment
• Ability to build strong relationships and influence stakeholders at all levels
• Heavy experience with applications support, systems integration, data conversions, file transfers, and applications installation, configuration, upgrades, and managing IT assets, preferably in a banking

Benefits

• Eligibility for an annual bonus
• Medical, pharmacy, dental, and vision plans
• Life and disability insurance
• Employee wellness program
• Retirement and savings plans with employer contributions
• Generous holiday and paid time off schedules
• Parental leave
• Tuition reimbursement