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Visier Inc.
IT Ops Analyst
IT Ops Analyst at Visier Inc., Vancouver, BC. Provide Tier 1/2 support, system administration, incident management. 1+ years helpdesk experience required. Competitive salary, health benefits, stock options, PTO.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 3, 2025
Visier is seeking an IT Ops Analyst with an analytical mindset, elevated communication skills and a passion for problem solving to provide fast and reliable support and service for our internal teams.
Requirements
- Providing Tier 1&2 support via phone or remote control
- Performing centralized administration duties
- Maintaining and documenting system procedures and processes
- Providing follow-up client contact to ensure satisfactory resolution of requests
- Ensuring quality of the incident record prior to resolving the incident
Benefits
- Competitive salary
- Top-tier health and wellness benefits
- Stock options and/or bonus
- Generous paid time off
- Volunteering days
- Extra days over the December holidays
Requirements Summary
Post-secondary education and minimum 1+ years experience in a technical-focused Service Desk, Helpdesk or Desktop environment dealing with hardware & software issues
Apply now
Vancouver
|
British Columbia
Canada
Entry Level
Hybrid
Full Time
50000-72000 USD/year
