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Ensono
IT Process Analyst
Join Ensono as an IT Process Analyst in Pune, enhancing IT service management with ServiceNow expertise. Requires ITIL certification and 4-6 years experience.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 1, 2025
The IT Process Analyst supports and improves IT service management processes, ensuring effective change enablement, fostering stakeholder collaboration, and driving ongoing process enhancements.
Requirements
- Bachelor's Degree and 4 to 6 years of relevant work experience
- ITIL 4/V3 Certified
- Proficient in ServiceNow and ITIL-based change management
Benefits
- Comprehensive strategic and managed services for mission-critical applications
- 24/7 support
- Cross-platform certifications and decades of experience
Requirements Summary
Bachelor's degree and 4-6 years of experience, ITIL certification, and proficiency in ServiceNow
